Terms & Conditions

Terms and Conditions Cartel Gents Saloon – Dubai, UAE Effective Date: [Insert Date]

1. Acceptance of Terms These Terms and Conditions (“Terms”) govern your access to and use of the website and services offered by Cartel Gents Saloon (“we”, “our”, “us”). By accessing or using our website or booking our services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services and website immediately.

2. Eligibility You must be at least 16 years of age to use our website or book services. By doing so, you confirm that you meet this requirement and have the legal capacity to enter into a binding agreement.

3. Service Use and Conduct You agree to use our website and services for lawful purposes only. Any abuse, fraud, or malicious conduct including attempts to interfere with our systems, impersonate others, or manipulate our booking or payment systems is strictly prohibited and may result in legal action.

4. Bookings and Appointments When making an appointment, you agree to provide accurate and up-to-date information. You are solely responsible for managing your appointments, and for keeping your booking confirmation safe. We reserve the right to cancel or modify bookings in the event of errors, staff unavailability, or policy violations.

5. Pricing and Payment All prices for our services are displayed clearly on our website and may be updated without prior notice. Payments can be made securely online or in-store. By booking, you authorize Cartel Gents Saloon to process payment using your selected method. We are not responsible for third-party payment processing delays or failures.

6. Cancellation and Refund Policy

• Cancellations must be made at least 3 hours before your scheduled appointment.

• No-shows or late cancellations may be charged a cancellation fee up to 100% of the service fee.

• Refunds are issued at our discretion and only in situations where services were not rendered due to a fault on our side. No refunds will be issued for dissatisfaction arising from personal preference once the service is completed.

7. Service Policy and Satisfaction We strive to deliver premium grooming experiences. If you are dissatisfied with any service, please notify our staff before leaving the salon. Re-dos or corrections must be requested on the same day. We reserve the right to decline compensation or refunds if concerns are raised after this period.

8. Health & Safety Disclaimer Our salon maintains high hygiene and safety standards. However, we are not liable for allergic reactions, skin sensitivities, or any adverse effects due to undisclosed medical conditions or client-requested treatments. Please notify our staff of any allergies or health concerns prior to your appointment.

9. Intellectual Property All content on our website

including but not limited to text, logos, images, graphics, videos, and branding

, is the property of Cartel Gents Saloon or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of our content is prohibited.

10. Privacy Policy Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you consent to the practices described therein. [Link to Privacy Policy]

11. Changes to Terms and Services We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services or website following changes constitutes acceptance of the revised 12. Limitation of Liability Cartel Gents Saloon shall not be held liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use our services, including but not limited to, loss of business, income, or personal dissatisfaction.

13. Governing Law and Jurisdiction These Terms shall be governed by the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

14. Contact Information If you have questions about these Terms or any concerns regarding your experience,please contact us at:

📍 Cartel Gents Saloon

📧 Email: info@cartelgentsalon.com

📞 Phone: +971 55 360 5748

📍 Location: Al Shafar Park Tower, Sheikh Rashid Rd, Al Karama, Dubai